78fb Responsible Gaming — Play Safe, Stay in Control

Age Restriction — 21+ Only

78fb actively enforces the 21+ age requirement through mandatory identity verification (KYC) for all accounts before any withdrawal can be processed. Providing false date-of-birth information at registration is a violation of the Terms & Conditions and will result in account termination. If you know or suspect that a minor in your household has accessed the 78fb platform, contact our support team immediately.

Parents and guardians in Bangladesh are encouraged to use device-level parental controls to prevent underage access to online gambling platforms. If you share a device with younger family members, consider enabling screen-time limits or app restrictions available through your phone's operating system settings. Gambling should never be accessible to children, and 78fb takes this responsibility seriously.

Principles of Safe and Responsible Play

78fb believes that gambling, when approached in a healthy way, is an entertaining leisure activity enjoyed by millions of players across Bangladesh. The following principles help keep gambling fun and within safe boundaries:

• Only gamble with money you can afford to lose. Never use rent, food, or bill money for gambling. Set a personal budget for entertainment and stick to it rigorously.
• Treat gambling as entertainment, not as a way to make money. The house edge means that over time, outcomes favour the platform. Winning sessions are a bonus, not an expectation.
• Take regular breaks during play. Step away from the screen every 30 minutes, especially during longer gaming sessions such as cricket betting or slots play. Physical breaks help maintain clear decision-making.
• Never chase losses. If you have reached your session limit, stop. Increasing bet sizes or making additional deposits to recover losses is one of the strongest indicators of problem gambling behaviour.
• Do not gamble when stressed, upset, or under the influence of alcohol. Emotional states and impaired judgement lead to poor decision-making and higher-risk betting patterns. Gambling should always be a clear-headed choice.
• Keep gambling in perspective. Maintain balance with other activities — time with family, sport, socialising, and rest. If gambling is consistently the first thing on your mind each day, that is a sign worth taking seriously.

Deposit Limits — How They Work

Deposit limits are one of the most effective tools for keeping your gambling expenditure within a planned budget. Through the 78fb account dashboard, you can set a maximum deposit amount for any rolling daily, weekly, or monthly period. Once a limit is active, you cannot deposit above that threshold for the duration of that period — even if your account balance runs to zero.

Reducing a deposit limit takes effect immediately — the new lower cap applies from the moment you save your settings. Increasing a deposit limit is subject to a mandatory review period before the higher limit comes into force. This cooling-off window is intentional: it gives you time to reconsider a decision made in the heat of a gambling session. We recommend all players set a realistic deposit limit when they first register, before they start playing, when the decision is made without any gambling-related emotional pressure.

Self-Exclusion — Taking a Longer Break

Self-exclusion is available to any 78fb player who feels they need a structured period away from gambling. When you activate self-exclusion, your account is immediately suspended for the duration you select. You will not be able to log in, deposit, place bets, or claim bonuses during this period. Any active bonus balance at the time of self-exclusion will be forfeited. Real-money deposits made before self-exclusion can be withdrawn once the exclusion period ends and your account is reinstated, subject to standard KYC verification.

Self-exclusion periods available at 78fb range from a minimum of 30 days up to a permanent exclusion. Permanent exclusions cannot be reversed under any circumstances — this option is intended for players who have decided they do not wish to gamble again. If you choose a time-limited exclusion and wish to re-activate your account when the period ends, you will need to contact 78fb support and complete a brief re-activation process that includes a responsible gaming check. 78fb will not contact self-excluded players with promotional offers during an active exclusion period.

Time-Out and Session Management Features

Time-out is a lighter alternative to self-exclusion for players who want a brief, structured break without closing their account. Time-out options available through the 78fb account settings include:

• 24-hour time-out: your account is locked from midnight tonight to midnight tomorrow night. Useful after a frustrating session or on days when you feel gambling urges are stronger than usual.
• 48-hour time-out: a two-day pause that spans the typical duration of a cricket match weekend or a BPL double-header weekend, giving you a meaningful reset period.
• 7-day time-out: a full-week break that allows time to reassess your gambling habits, discuss any concerns with family members, and return to the platform only when you feel confident about resuming play responsibly.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following questions are a starting point for honest self-assessment. If you answer "yes" to two or more of these, we strongly encourage you to contact 78fb support or reach out to a professional support organisation:

1. Have you ever bet more than you intended to in a single session, even after telling yourself you would stop at a certain amount?
2. Have you borrowed money, sold possessions, or taken financial risks in order to fund your gambling activity?
3. Have you found yourself hiding your gambling activity from family members, partners, or close friends because you knew they would disapprove?
4. Have you frequently thought about gambling when you are not playing — for example, planning your next session, reliving past wins, or thinking about how to get more money to gamble?
5. Have you tried to cut down or stop gambling but found it difficult to maintain that decision for more than a short period?
6. Has gambling negatively affected your work, study, relationships, mental health, or physical wellbeing in a way that concerns you?

Answering honestly takes courage. Problem gambling is a recognised condition, not a character flaw or a sign of weakness. With the right support, recovery is achievable. 78fb is here to help connect you with that support.

Support Channels — We Are Here to Help

If you are concerned about your own gambling or the gambling of someone you care about, please reach out. All enquiries to 78fb support regarding responsible gaming are handled confidentially and without judgement. You will not lose access to your account or face any penalty simply for asking for help.

78fb's Commitment to Responsible Gaming

78fb believes that a safe gambling environment is better for everyone — players, families, and the long-term health of the platform itself. Our responsible gaming programme is not a legal formality: it is a genuine operational commitment. We train our customer support team to recognise the signs of problem gambling and to respond compassionately and effectively. We invest in the technical tools described on this page. And we review and improve our responsible gaming measures regularly to reflect current best practice.

Gambling in Bangladesh is a leisure activity enjoyed by millions of adults. 78fb's role is to provide a fair, secure, and responsible platform that maximises enjoyment while minimising harm. The tools on this page exist because we believe that informed, empowered players make better decisions — and that a player who stays in control has a better experience and a longer, healthier relationship with 78 fb than one who does not.