Legal Document · Applies to All 78fb Accounts · 21+ Only
78fb Terms & Conditions — Know Your Rights and Obligations
These Terms & Conditions govern the use of the 78fb platform by all registered players in Bangladesh. By creating an account you agree to these terms in full. Please read carefully before registering.
Key Rules at a Glance
The six cards below summarise the most important obligations for every 78fb account holder. The complete terms in each section below take precedence over these summaries in all cases.
1. Acceptance of These Terms
By accessing the 78fb website, creating a player account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the 78fb Privacy Policy and Responsible Gaming Policy, all of which are incorporated here by reference. If you do not agree with any provision of these terms, you must not use the 78fb platform.
These Terms & Conditions constitute the entire agreement between you and 78fb with respect to the use of the platform and supersede all prior agreements, representations, or understandings of any kind. 78fb reserves the right to update or amend these terms at any time. Continued use of the platform following the publication of any amendment constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for updates.
2. Eligibility Requirements
Use of the 78fb platform is conditional on meeting all of the following eligibility criteria. By registering an account you represent and warrant that you satisfy each condition at the time of registration and on a continuing basis for as long as your account remains active:
- You are at least 21 years of age. This requirement is firm. 78fb is strictly an adult-only platform and will take all reasonable steps to prevent underage access.
- You are legally permitted to participate in online gaming and sports betting under the laws applicable in your jurisdiction at the time of each gaming session.
- You are acting on your own behalf as an individual consumer and not as an agent, representative, or on behalf of any business or third party.
- You have not previously been excluded, banned, or restricted from the 78fb platform or any affiliated platform, including by way of self-exclusion under the Responsible Gaming policy.
- You are not a current or former employee, contractor, or close family member of an employee of 78fb or any of its technology, game supply, or payment processing partners.
78fb reserves the right to request documentary proof to verify any eligibility condition at any time. Failure to supply satisfactory documentation within a reasonable period may result in account suspension. Any funds deposited to an account that is subsequently found to be ineligible are subject to forfeiture following investigation.
3. Account Registration
To access 78fb services including deposits, withdrawals, bonuses, and real-money wagering, you must register a player account. Registration requires a valid mobile number that you own and control. The following conditions apply to all registered accounts:
- Each individual may register and maintain only one account. Operating multiple accounts — whether under the same name, a different name, or using different contact details — is a material breach of these terms and will result in the termination of all accounts associated with that individual.
- All registration information — including your name, date of birth, and mobile number — must be accurate, complete, and current. You are responsible for keeping your account details up to date. 78fb is not liable for any consequence arising from inaccurate or outdated information in your account.
- You are solely responsible for the confidentiality and security of your login credentials. You must not share your username or password with any third party under any circumstances. If you believe your account has been accessed without authorisation, you must notify 78fb immediately and change your password.
- 78fb reserves the right to decline any account registration application without providing a reason. Approval of an account does not guarantee continued access in the event of a terms breach or change in eligibility status.
Identity verification (KYC) is required before any withdrawal is processed. 78fb may also request KYC documents at any point, including before a first deposit or following unusual account activity. Accepted documents include a valid national identity card (NID), passport, or other government-issued photo identification. Failure to complete KYC within a reasonable period may result in suspension of deposit and withdrawal privileges until the process is completed to 78fb's satisfaction.
4. Deposits and Withdrawals
78fb accepts deposits and processes withdrawals through the following methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, and direct bank transfer from major Bangladesh commercial banks. The following conditions apply to all financial transactions on the platform:
- All deposits must be made from a payment account that is registered in your own name. 78fb does not accept deposits from third-party accounts, business accounts, or accounts not directly associated with the registered player. Any third-party deposit identified will trigger a KYC review and may result in the funds being held or returned.
- Withdrawals are processed to the same payment method and account used for the most recent qualifying deposit. 78fb reserves the right to request additional verification before processing any withdrawal, particularly for first-time requests or amounts above a defined threshold.
- Mobile wallet deposits via bKash, Nagad, Rocket, or Upay are typically credited to your 78fb balance within 60 seconds of a confirmed transaction. Bank transfer processing follows the respective bank's standard clearing schedule, which is typically same-business-day for transfers initiated before midday.
- 78fb does not charge platform-side transaction fees on standard deposits. Third-party fees charged by mobile wallet providers or banks are outside 78fb's control and remain the sole responsibility of the account holder.
- 78fb reserves the right to delay, withhold, or reverse any transaction suspected of being connected to fraudulent activity, money laundering, or any breach of these Terms & Conditions. Funds identified as proceeds of fraud will be forfeited and the associated account closed.
Current minimum deposit and withdrawal thresholds are displayed in the relevant sections of your account dashboard and may be updated periodically. 78fb does not guarantee that a minimum deposit alone will satisfy the wagering requirements attached to any active bonus at any given time.
5. Bonuses and Promotions
78fb may offer bonuses, free spins, deposit match promotions, or other incentives to registered players from time to time. The availability of any specific promotion is at 78fb's sole discretion. Unless the specific promotion's individual terms state otherwise, the following general conditions apply to all bonuses and promotions:
- All bonuses are subject to wagering requirements as stated in the promotion's individual terms. Bonus funds and any winnings derived from bonus funds must be rolled over the specified number of times before they become eligible for withdrawal.
- Bonuses are intended for use in the game categories specified in the relevant promotion terms. A bonus offered for slot games may not be applicable to live casino tables or sports betting markets unless the promotion explicitly states otherwise.
- 78fb reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Such modifications will not affect bonuses already credited to a player's account prior to the change, unless the modification is made in response to suspected abuse, fraud, or a system error.
- Bonus abuse — including but not limited to creating multiple accounts to claim the same promotion, using automated or scripted systems to exploit bonus mechanics, or coordinating with other players to extract value from promotions in bad faith — is a material breach of these Terms & Conditions. All associated bonuses will be forfeited and the account may be terminated.
Bonus funds and promotional winnings that have not satisfied the stated wagering requirement are not eligible for withdrawal and will not be paid out if an account is closed before rollover is complete. Real-money balances held in a player's account independently of any active bonus remain eligible for withdrawal at any time, subject to standard KYC requirements.
6. Responsible Gaming
78fb is committed to providing a safe and responsible gaming environment for all players. The platform is strictly for adults aged 21 and above. The following responsible gaming tools are available to all registered players and may be accessed from the account dashboard:
- Deposit limits: players may set daily, weekly, or monthly deposit limits. Once set, a limit cannot be increased within the same calendar period. Decreases take effect immediately.
- Session reminders: players may configure time-based notifications to alert them after a chosen period of continuous play, helping maintain awareness of time spent gambling.
- Self-exclusion: players who wish to take a break from gambling may request a self-exclusion period from their account settings. Self-exclusion periods are binding and cannot be reversed until the period expires. 78fb will use all reasonable means to enforce exclusions across its platform.
- Support referrals: players who feel that gambling is negatively affecting their life are strongly encouraged to contact the 78fb support team and to seek assistance from recognised problem gambling organisations. Gambling should remain an enjoyable leisure activity conducted within personal financial limits.
7. Prohibited Activities
The following activities are strictly prohibited on the 78fb platform. Engaging in any prohibited activity constitutes a material breach of these Terms & Conditions and may result in immediate account suspension or termination, forfeiture of all balances, and reporting to relevant authorities where required by applicable law:
- Using the platform for money laundering, fraud, or any criminal purpose, including depositing funds derived from illegal activity or attempting to obscure the origin of funds through gambling transactions.
- Using automated scripts, bots, artificial intelligence tools, or any software designed to gain an unfair advantage, manipulate game outcomes, or circumvent platform security measures.
- Colluding with other players to fix outcomes, share real-time strategy during live games, or coordinate play in any manner that disadvantages other participants or the platform.
- Registering multiple accounts for any purpose, including to claim duplicate bonuses, using another person's identity, or providing fictitious personal details at registration.
- Harassing, threatening, or abusing 78fb staff, customer support representatives, or other players through any communication channel associated with the platform, whether by chat, email, or any other medium.
78fb employs automated fraud detection systems and manual review processes to identify prohibited activity. Accounts flagged by these systems will be suspended pending investigation. During any investigation period, access to deposits, withdrawals, and active bonuses may be restricted. 78fb's determination following a completed investigation is final and binding.
8. Account Suspension and Termination
78fb reserves the right to suspend or terminate any player account at any time, with or without advance notice, for any of the following reasons: breach of these Terms & Conditions; provision of false, inaccurate, or misleading registration information; failure to complete KYC verification within a required timeframe; suspected fraudulent, abusive, or prohibited activity; receipt of a court order, regulatory direction, or law enforcement request; or the player's own request for account closure.
Upon account closure at the player's request, any real-money balance remaining in the account — net of any active bonus balance that has not yet met its wagering requirement — will be processed for withdrawal to the player's verified payment method, subject to completion of KYC. Upon account termination by 78fb for cause, bonus balances and associated winnings will be forfeited. Real-money deposits made in good faith before any breach may be returned at 78fb's discretion following investigation.
9. Intellectual Property
All content on the 78fb platform — including but not limited to the website design, layout, graphics, logos, text, software, game integrations, and data compilations — is the property of 78fb or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any part of the 78fb platform or its content without the prior written consent of 78fb.
10. Limitation of Liability
To the maximum extent permitted by applicable law, 78fb shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds due to technical failure, network outage, or unauthorised account access resulting from your failure to maintain the security of your login credentials.
78fb does not guarantee uninterrupted access to the platform. Scheduled maintenance windows, emergency downtime, or force majeure events — including power failures, natural disasters, government actions, or internet infrastructure outages — may result in temporary unavailability. 78fb will make reasonable efforts to restore access promptly and will not be liable for losses incurred during any period of unavailability caused by factors outside its reasonable control.
11. Privacy and Data Protection
78fb collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms & Conditions by reference. By creating an account you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data will not be sold to third parties. It may be shared with KYC verification partners, payment processors, and regulatory or law enforcement authorities where required by applicable law.
12. Amendments to These Terms
78fb reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, 78fb will endeavour to provide reasonable advance notice to affected players via the platform or by direct communication. It is your responsibility to review this page periodically. Continued use of the 78fb platform after any amendment is published constitutes your acceptance of the updated terms. If you do not accept an amendment, you must cease using the platform and may request account closure.
13. Governing Law and Disputes
These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and 78fb, you are encouraged to contact the 78fb support team in the first instance so that the matter can be reviewed and resolved informally where possible. 78fb aims to respond to all formal complaints within a reasonable timeframe. Nothing in this clause limits your statutory rights as a consumer under applicable law.
14. Contact Information
If you have any questions about these Terms & Conditions, wish to make a formal complaint, or need assistance with any account-related matter, please reach out to the 78fb support team. All enquiries are handled in English and are typically responded to within 24 hours during standard business hours (Bangladesh Standard Time, UTC+6).
Contact email: [email protected] (plain text only — not a clickable link). Please include your registered mobile number and a clear description of your query in all correspondence to help us assist you as quickly as possible.
Have Questions or Need Support?
Browse the 78fb FAQ for quick answers, or visit our Responsible Gaming page for guidance on safe play. Our support team is available around the clock.
View Frequently Asked Questions Responsible Gaming Guide